PocketGuard updates your accounts daily and it is normally an overnight update. Sometimes you may notice that transactions and account balances update with a delay. The issue might be caused by restrictions on your bank's end, which don't allow us to pull updates in real-time.
You can refresh your accounts manually by doing the following:
1. Go to Accounts;
2. Tap a cogwheel sign in the top right corner;
3. Tap an account;
4. Scroll down and click "Refresh account".
If this didn't help and the balance amount is still incorrect, please contact us at firstname.lastname@example.org.
We will need to know the balance amount you observe in your online banking account. It would also help us a lot if you specify whether your institution provides you with additional funds available to spend (like overdraft).