Pending transactions are not cleared

When your transactions are cleared, PocketGuard removes them from the app and pulls the cleared ones instead. If this hasn't happened, there might be an issue in the integration, so please contact us at support@pocketguard.com, specify the last 4 digits of the account, and attach a screenshot of the transactions.

By the way, as we replace pending transactions, your cleared transactions may have a different merchant or category than pending ones. In such cases, you just need to match the cleared transactions with the deleted pending transactions, and we will transfer your edited data. You can find out how to match transactions here.

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