Unfortunately, our data aggregation provider (Finicity.com) does not support Navy Federal Credit Union at this time. The issue is related to a limitation provided by the institution, and Finicity is currently attempting to contact NFCU representatives to resolve it.
In order to speed up the resolution, we ask our customers to reach out to NFCU and tell them to contact our data aggregation provider (Finicity) by emailing institutions@finicity.com.
Meanwhile, Navy Federal Credit Union is still supported by Plaid. All you have to do is to hit the “Connect with Plaid” button and find Navy Federal Credit Union in the list of supported institutions.
Feel free to contact us at support@pocketguard.com if you have any questions or concerns.
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